Care Scheduling Coordinator Job at Hero Practice Services, Colorado Springs, CO

VXFrVWh5Y3MrTGVTamlrWnp6YnJwRXpHUHc9PQ==
  • Hero Practice Services
  • Colorado Springs, CO

Job Description

Job Details

Description

Location: Remote (Colorado Springs)

Pay Range: $17.00 per hour

Job Profile: Care Scheduling Coordinator

Overview

Hero Practice Services is seeking a Care Scheduling Coordinator to convert calls to appointments through a high-quality and compassionate educational experience in support of our patients’ overall health.

Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped millions of children and young people gain access to the care they need since 2006. Working at Hero is both a career and a calling … join us, BE A HERO!

The Opportunity

This role has the unique opportunity to support the Heroes who actively serve the children and young people in our communities by improving their overall health and well-being.

You Will Be Responsible For The Following

  • Taking incoming calls to schedule appointments requested and agreed to by the patient or responsible party
  • Place outbound calls to schedule missed or past due appointments
  • Place outbound reminder and confirmation calls for appointments on the schedule
  • Demonstrate active listening and empathy on every call
  • Resolve customer support problems
  • Schedule appointments for all patient services
  • Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

You Will Be Required To Possess The Following

  • Hold a High School diploma or GED
  • Type 30 words per minute minimum
  • Computer experience to include using dual monitors and moving between multiple programs
  • Call Center experience (minimum of one year preferred)
  • Stable work history and good attendance
  • Strong interpersonal skills and the desire for professional growth

Your Compensation And Benefits Will Include The Following

  • Medical, Dental, Vision, Retirement Savings Plan, Disability and much more!
  • Professional Advancement Opportunities in an established, growing health care group.

Job Tags

Hourly pay,

Similar Jobs

Crossroads Hospice & Palliative Care

RN - Part-time Registered Nurse Job at Crossroads Hospice & Palliative Care

 ...Quick Response Registered Nurses provide symptom relief and support with empathy, bravery, and skill...  ...comfort needed during these vulnerable times. Being a Hospice nurse goes beyond...  ...with dignity and tranquility. RN - Part-time Registered Nurse Qualifications:... 

Greenlife Healthcare Staffing

Interventional Cardiologist Job at Greenlife Healthcare Staffing

 ...Vascular Medicine and Endovascular Intervention to join a well-established Multispecialty practice focused on Internal Medicine and Cardiology. This is an excellent opportunity to work in a dynamic and patient-centered environment. Why Join Us?~ Competitive... 

Department of Transportation

Heavy Equipment Mechanic Apprentice (HEMA) Job at Department of Transportation

 ...are indentured apprentices in training under provisions of the apprenticeship standards and written apprentice agreement. Employees must...  ...unrestricted Class C drivers license. Please ensure all work experience listed on your application is filled out completely and as... 

Coast to Coast Connections

Event Promotions Assistant - Entry Level Job at Coast to Coast Connections

 ...events for our nonprofit clients. This is an excellent opportunity for someone looking to start a career in event marketing, public relations, or fundraising. Key Responsibilities: Set up and manage event booths at community events, retail locations, and promotional... 

Sumitomo Pharma

Counsel Job at Sumitomo Pharma

 ...with key operations in the U.S. (Sumitomo Pharma America, Inc.), Canada (Sumitomo Pharma Canada, Inc.) and Europe (Sumitomo Pharma Switzerland GmbH) focused on addressing patient needs in oncology, urology, women's health, rare diseases, psychiatry & neurology, and cell &...